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Q&A: How to Avoid Being a 'Black Hole' Program to Top Suppliers

Landing Page How to Avoid Being a Black Hole Program to Top Suppliers

Join our chat with Nancy Maren, Assistant Director, Contingent Workforce at Northwestern Mutual on May 11 at 10 am PT/1p ET to learn how to prevent your contingent workforce program from becoming a blackhole to staffing suppliers submitting candidates.

Nancy has 20 years of experience in workforce solutions and will share how you can build a program that is mutually beneficial for the enterprise and suppliers.

Your external recruiters spend a significant amount of time finding and submitting candidates, but oftentimes they hear nothing back from the enterprise. Their candidates land in a “black hole.” This creates a poor experience for the suppliers, candidates, and ultimately damages the brand of the enterprises.

To explore this topic further, below are a few questions that we plan to explore: 

  • What is a “black hole” program? How does this happen?
  • From soup to nuts, how do you build a program that isn’t a “black hole”?
  • Why are “rogue suppliers” the program’s fault?
  • How do you balance supplier management with other projects?


Erika Novak 2021 Updated Erika Novak
Nancy Maren Nancy Maren

About Erika: Erika Novak is a seasoned Contingent Workforce thought leader and practitioner with 14 years of experience. She has built and evolved Enterprise Contingent Workforce programs during her time at eBay and LinkedIn, consulted Fortune 500 companies while at Brightfield, and has now moved into building products with Utmost as their Head of Client Services.

About Nancy: Nancy Maren is a 20 veteran of the contingent workforce industry. She started off her career on the supply side as an onsite manager for a large industrial client and never looked back. For the last 5 plus years, she has built and lead an internally managed program for a Fortune 500 company.