[Live Q&A] - Extended Workforce: Avoiding Short-Sighted Crisis Responses

Join us Friday, April 24 at 11:00 AM PT/ 2:00 PM ET for another causal chat on the contingent workforce.

Everyone and their mother is doing a webinar on how to respond to COVID-19. Some of the suggested strategies for organizations with extended workforces are great, a few of the strategies are obvious, and many of the strategies are short-sighted.

Crisis response and business continuity planning is essential, but it shouldn’t harm the long-term viability of major projects that you’re focusing on and key business goals. 

When it comes to your contingent workforce, focus on cost reduction without any thought into long-term viability of your program can be damaging. For example, close-fisted pricing guidelines and payment terms may end up taking your suppliers out of business. Or perhaps across-the-board cuts and price reductions may not be in the best interests of the program owner.

We’re going to be chatting with Erika Novak, Head of Client Services at Utmost, on why some of the suggested strategies out there may be poor ideas or why you need to think closely about your own situation before you begin applying some of the potential tactics. 

Below is a preview of some of the questions you can expect us to answer:

  • What strategies regarding your contingent workers in a crisis might be short-sighted?
  • How can you ensure your external workforce program remains viable over the long-term?
  • What are some investments you can make in your program right now that will yield results later on? 

But bring your own questions too. This session will be an interactive Q&A designed to help you and provide you tangible advice to bring back to your own program. 


Erika Novak

Erika Novak, Head of Client Services at Utmost

Erika Novak is a seasoned Contingent Workforce thought leader and practitioner with 14 years of experience. She has built and evolved Enterprise Contingent Workforce programs during her times at eBay and LinkedIn, consulted Fortune 500 companies while at Brightfield and has now moved into building products with Utmost as their Head of Client Services.

Erika is an advocate for total talent management and the reality that work gets done using both sides of the talent coin. Understanding how work gets done and by which talent population is critical to making data driven people decisions. Erika has written several articles for SIA’s Staffing Stream, spoken at CWS and VMSA conferences and helped pioneer one of the largest self-run ‘Buyer Only’ CW benchmarking groups.