[Live Q&A] - Process or Technology Changes? Don’t Forget About the External Workforce.

Change Management - Wendy Stenger

Join us Thursday, July 9 at 10:00a PT / 1:00p ET for casual discussion with Wendy Stenger, Global Lead of External Workforce Programs at Thomson Reuters.

Whether it’s a crisis like COVID-19 or a merger or a rollout of a new technology, these changes will drive new processes that your company will need to adopt. Usually, businesses invest significant time for change management with their employee workforce but forget about external workers like contractors or temporary staff that provide key support.

In this discussion, Wendy will share why it’s important to include contingent workers in planning for new process changes and how to communicate those changes. Below are a few more questions that will guide the chat:

  • How can you include contingent workers in process change discussions?
  • What’s the role of the Contingent Workforce program team?
  • How do you get process changes to the right parties (e.g. suppliers, workers, MSP, etc.)?
  • What are some tactical examples of new protocols that you implemented?


Wendy Stenger

Wendy StengerWendy Stenger is the Global Lead, Contingent Workforce Programs for Thomson Reuters. She has been in the staffing and contingent labor industry for over 15 years and has expertise in managing contingent labor programs to include internally managed programs and direct sourcing. Wendy is a member of the Contingent Workforce Strategies (CWS) Council an is CCWP certified. Wendy is also an Air Force Veteran and holds a Bachelor of Science degree in Human Resources Management from Regis University in CO.

Erika Novak

Erika NovakErika Novak is a seasoned Contingent Workforce thought leader and practitioner with 14 years of experience. She has built and evolved Enterprise Contingent Workforce programs during her times at eBay and LinkedIn, consulted Fortune 500 companies while at Brightfield and has now moved into building products with Utmost as their Head of Client Services.